Shipping and Returns Policy
Following government advice in relation to COVID-19 issued on 22/03, we are continuing to ship orders since postal services are still operational. However, to limit our time outside of our home during the UK 'lockdown', we are only shipping orders once a week, on a Monday. Therefore, please allow for up to 5 working days for your order to be dispatched.
Please note that due to reductions in flights and overall delays to courier services, there may be a delay in the delivery of your order - unfortunately this is beyond our control. We suggest that international orders may take up to 6 weeks to arrive.
Deviant offers both UK and international shipping.
Free Shipping on orders over £30 in the UK.
For orders under £30, Second Class Royal Mail shipping is £2.95.
Economy Shipping: £4-6. Takes up to 4 weeks to arrive. Untracked and uninsured in the event of lost parcels.
Tracked and Signed For: £8-10. Takes up to 4 weeks to arrive. Tracked and insured in the event of lost or damaged goods.
We make every effort to ensure you are happy with your purchase. However, if for any reason you change your mind, we accept returns for unused and unopened products within 14 days of delivery. Unfortunately, we cannot offer refunds for used or opened products due to hygiene purposes.
If items are damaged during delivery, please contact us immediately to discuss a refund or exchange at firstname.lastname@example.org