Enzymes are naturally occurring proteins found in fruits like Papaya and Pineapple. They work by gently dissolving the keratin bonds that hold dead skin cells together on the skin's surface - effectively clearing away the buildup that causes dullness, congestion and uneven texture.

Enzymes are suitable for daily use and well-tolerated by most skin types, including those who find traditional exfoliants too harsh.

If you wear heavy-duty makeup, SPF - yes, we recommend double cleansing in your evening routine.

Double cleansing helps thoroughly remove sunscreen, makeup, excess oil, and daily buildup that can contribute to clogged pores, breakouts, and dullness.

When skin isn’t properly cleansed, leftover residue can block your exfoliants, treatment serums, and moisturisers from penetrating effectively, meaning you won’t see the full benefits of the rest of your routine.

If you don’t wear makeup or heavy SPF, you can absolutely use the Enzymatic Cleansing Oil as your only cleanser, especially if your skin is dry, sensitive, or barrier-compromised.

If you choose to double cleanse, start with the Enzymatic Cleansing Oil on dry skin to melt away sunscreen, long-wear makeup, pollution, and excess oil. Follow with the Pro-Biome Hydrating Cleanser to gently remove any remaining impurities while delivering hydrating amino acids and barrier-restoring lipids to the skin.

Absolutely.

Cleansing oils aren’t just for makeup removal. Throughout the day, your skin accumulates sunscreen, excess oil, pollution, and environmental debris, even if you haven’t worn makeup.

An oil-based cleanser helps dissolve oil-based impurities more effectively than water-based cleansers alone, leaving skin clean, balanced, and comfortable rather than tight.

For dry, sensitive, or barrier-compromised skin, an oil cleanser can be especially beneficial. Traditional water-based cleansers often rely on stronger surfactants that may exacerbate dehydration, dryness and irritation. Using an oil-based formula like the Enzymatic Cleansing Oil can deeply cleanse without disrupting the skin's moisture levels.

No — the Enzymatic Cleansing Oil rinses completely clean, without leaving a greasy film or any residue.

It features our Advanced Emulsifying System, a water-activated emulsifying duo that transforms the oil into a light milk once water is added. It rinses away completely, leaving skin feeling soft, comfortable, and clean — neither stripped, nor slick.

Yes, for most sensitive skin types. The enzymatic exfoliation delivered by this formula is significantly gentler than acid-based or mechanical exfoliation, making it well-tolerated by reactive skin during its normal state.

However, if your skin is currently experiencing heightened sensitivity or reactivity, whether due to a compromised barrier, post-treatment irritation or an active flare, we recommend the Cleansing Concentrate use until your skin has returned to baseline.

Yes. The enzymatic exfoliation delivered by this formula is low-level and well-tolerated alongside other active ingredients, including retinoids, vitamin C and AHAs.

As with any active-rich routine, we simply recommend listening to your skin. If you're layering multiple actives, keep an eye on how your skin responds and adjust accordingly — your skin will always tell you what it needs.

The Cleansing Concentrate is a balm-to-oil formula — richer in texture and completely free from active exfoliating ingredients, making it the preferred choice for sensitive or compromised skin. The Enzymatic Cleansing Oil is a lighter, oil-to-milk formula with an active enzyme complex, making it better suited to dull, uneven or congested skin that would benefit from a gentle exfoliation step built into the cleanse. Both share the same rinse-clean technology and can even be used together as a double cleanse.