Soothing Cleansing Balm
Cleansing Concentrate
Support your skin barrier from the very first step. Our iconic treatment cleanser effortlessly melts away makeup, SPF and daily build-up, without stripping, clogging or compromising your skin.
SEE IT IN ACTION
THE DETAILS
- Melt Makeup, Not Moisture Dissolves even the boldest eye makeup without tugging at the skin.
- Barrier Strengthening Calms redness and irritation by replenishes essential lipids to hydrate the skin.
- Rinse Clean Formula Rinses completely clean with just water, no washcloth required.
Healthy skin begins with how you cleanse.
Elevate your cleansing ritual with our tri-phase treatment cleanser, designed to leave skin soothed, comfortable and more resilient with every use.
Temperature-activated, the decadent balm melts instantly under the warmth of your touch, transforming into a silky oil that dissolves long-wear makeup, SPF and daily buildup without friction or tugging. On contact with water, it emulsifies into a light milk that rinses away completely, leaving skin clean, soft and free from pore-clogging residue.
Enriched with our, 3:6 Lipid Restore Complex, a precise blend of Omega-3 (ALA) and Omega-6 (LA + GLA) fatty acids, the Cleansing Concentrate helps soothe visible sensitivity and support barrier resilience by replenishing essential lipids and ceramides. Intentionally formulated without sulphates, fragrance or essential oils, it is suitable for sensitive, compromised or post-treatment skin.
Use as your first cleanse to remove longwear makeup and SPF, or as a complete cleanse when skin needs comfort and support.
Our universal treatment cleanse is for all skin types, but especially suitable for:
- Sensitive or easily reactive skin
- Acne-prone and congestion-prone skin
- Skin using retinoids or active treatments
- Post-treatment or over-exfoliated skin
- Skin prone to eczema or rosacea
- Skin sensitive to fragrance and essential oils
- Skin that feels tight, stripped or irritated after cleansing
3:6 Lipid Restore Complex
Our unique phyto-lipid complex: a precise blend of omega-3 (ALA) and omega-6 (LA + GLA) fatty acids, designed to soothe sensitivity, prevent moisture loss and strengthen the skin barrier.
Hemp Seed Oil
Abundant in amino acids and fatty acids, Hemp Seed helps to balance oil production, visibly reduce redness and hydrate the skin, without clogging your pores.
Camellia Seed Oil
A rich source of antioxidants, polyphenols and vitamins A, B, D, that help deeply condition the skin whilst defending against environmental stress and oxidative damage.
Rinse Clean Technology
Our proprietary water-activated emulsifying system that transforms the balm into a light milk when water is added. It rinses away completely clean — no greasy film, no residue and no washcloth required.
Use in the evening as your first cleanse or as a standalone cleanse in the morning whenever your skin needs extra comfort.
COMPLETE THE ROUTINE
Clinical Results
*Results from a consumer perception study of 20 participants aged 26-52. Product used daily for 4 weeks.
Said the product removed all traces of makeup.*
Said it rinsed without leaving any residue.*
Said their skin barrier felt more resilient over time.*
Said their skin felt soothed and less irritated.*
REAL SKIN. YOUR RESULTS.
Visbly Clearer, Calmer Skin
Before
After
REAL SKIN. YOUR RESULTS.
Visbly Clearer, Calmer Skin
In Your Routine
“If you fancy yourself a spa-worthy experience, you'll love this luxe formula that helps decongest pores and melts away grime without tugging at your skin.”
“While the balm's immediate benefit is clear and radiant skin, in the long term, it makes your skin less prone to breakouts, dehydration and premature ageing. I've recommended this balm to practically every person I know and it works for all skin types, even oily.”
FAQS
Your Questions
I’m acne-prone. Will this break me out?
I’m acne-prone. Will this break me out?
No, The Cleansing Concentrate was specifically formulated with acne-prone and breakout-prone skin in mind.
Some cleansing balms can trigger breakouts, especially if they’re made with heavy waxes and butters, or if they don't rinse completely clean.
We intentionally formulated without any heavy waxes or butters. Instead, we developed our proprietary Phyto-Lipid Complex: a precise blend of omega-3 (ALA) and omega-6 (linoleic acid + GLA) rich plant oils that are non-comedogenic.
Research shows that acne-prone skin is often deficient in linoleic acid (an omega-6 fatty acid). When skin lacks linoleic acid, your sebum becomes thicker and more likely to clog pores. Replenishing the skin with linoleic acid can help soothe inflammation, support your barrier and keep your pores clear.
In other words, not all oils are problematic for acne, the right oils can actually support, soothe and balance.
The Cleansing Concentrate also features our Advanced Emulsifying System, a water-activated emulsifying duo that transforms the balm into a light milk when water is added. It rinses away completely — no greasy film, no residue and no washcloth required.
If you have oily or breakout-prone skin, we recommend double cleansing. Follow with the Pro-Biome Hydrating Cleanser to give pores an even more thorough cleanse and remove daily buildup. Proper cleansing is one of the most important steps in preventing clogged pores and future breakouts.
Do I need to double cleanse?
Do I need to double cleanse?
If you wear heavy-duty makeup, SPF, or have acne prone skin - yes, we recommend double cleansing in your evening routine.
Double cleansing helps thoroughly remove sunscreen, makeup, excess oil, and daily buildup that can contribute to clogged pores, breakouts, and dullness.
When skin isn’t properly cleansed, leftover residue can block your exfoliants, treatment serums, and moisturisers from penetrating effectively, meaning you won’t see the full benefits of the rest of your routine.
If you don’t wear makeup or heavy SPF, you can absolutely use the Cleansing Concentrate as your only cleanser, especially if your skin is dry, sensitive, or barrier-compromised.
If you choose to double cleanse, start with the Cleansing Concentrate on dry skin to melt away sunscreen, long-wear makeup, pollution, and excess oil. Follow with the Pro-Biome Hydrating Cleanser to gently remove any remaining impurities while delivering hydrating amino acids and barrier-restoring lipids to the skin.
Can I use it even if I'm not wearing makeup?
Can I use it even if I'm not wearing makeup?
Absolutely.
Cleansing balms aren’t just for makeup removal. Throughout the day, your skin accumulates sunscreen, excess oil, pollution, and environmental debris, even if you haven’t worn makeup.
An oil-based cleanser helps dissolve oil-based impurities more effectively than water-based cleansers alone, leaving skin clean, balanced, and comfortable rather than tight.
For dry, sensitive, or barrier-compromised skin, a balm cleanser can be especially beneficial. Traditional water-based cleansers often rely on stronger surfactants that may exacerbate dehydration, dryness and irritation. Using an oil-based formula like the Cleansing Concentrate can deeply cleanse without disrupting the skin barrier.
Will it leave my skin feeling greasy?
Will it leave my skin feeling greasy?
No — the Cleansing Concentrate rinses completely clean, without leaving a greasy film or any residue.
It features our Advanced Emulsifying System, a water-activated emulsifying duo that transforms the balm into a light milk once water is added. It rinses away completely, leaving skin feeling soft, comfortable, and clean — neither stripped, nor slick.
Is the Cleansing Concentrate safe for sensitive skin?
Is the Cleansing Concentrate safe for sensitive skin?
Yes. The Cleansing Concentrate was formulated with sensitive, compromised and post-treatment skin in mind.
The formula is formulated without potential irritants such as fragrance, essential oils or sulphates. Our Advanced Emulsion System rinses completely clean with just water (no washcloth required!), reducing any unnecessary friction on already delicate skin.
As always, if your skin is highly reactive or recovering from professional treatments, we recommend patch testing first.
What’s the difference between the Cleansing Concentrate and the Cleansing Concentrate with Blue Tansy?
What’s the difference between the Cleansing Concentrate and the Cleansing Concentrate with Blue Tansy?
Both formulas deliver the same indulgent and barrier-supportive cleansing experience.
The difference lies in the sensory profile and added soothing benefits.
The Cleansing Concentrate with Blue Tansy is our spa-inspired, experiential version. It contains a carefully curated blend of skin-soothing, Azulene-rich essential oils — including Blue Tansy, German Chamomile, and Yarrow.
Azulene is a naturally occurring compound that helps to visibly calm redness and support reactive skin, while the aromatic profile creates a spa-like cleansing experience.
In short:
- Original Cleansing Concentrate: fragrance-free, essential oil–free, ideal for sensitive, sensitised, or post-treatment skin.
- Cleansing Concentrate with Blue Tansy Version: same cleansing performance, enhanced with soothing botanicals and a beautifully calming olfactory experience.
Choose the original Cleansing Concentrate for a minimalist, fragrance-free approach. Choose our Blue Tansy Edition if you want your cleanse to be a sensorial indulgence.
DERMATOLOGIST TESTED
FRAGRANCE FREE
CLINICALLY PROVEN ACTIVES
CRUELTY FREE
MADE IN THE UK
FOR ALL SKIN TONES